Apprentice Bartender / Barback

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Position:  Apprentice Bartender / Barback

Location:  Akira Back Delray, The Ray Hotel

Department:  Operations, Front of House

Reports To:  General Manager, Assistant General Manager

Type:  Hourly Non-Exempt

Salary Adjustments:  Based on Performance


POSITION SUMMARY:  The Apprentice Bartender/Barback position will be responsible for assisting Bartenders in all opening, closing and nightly duties.  Responsible for maintaining clean bars, stocking and cleanliness of silverware, glassware, and dishes and supplying service bar with food for a high-volume restaurant and/or nightclub, dayclub bar. Works in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service always. 

This job description is a summary of duties however it is by no means an all-inclusive list. It is merely a broad guide to expected duties of the position.




-        Greet all guests promptly, with a friendly and upbeat attitude

-        Provide a friendly, personal demeanor with a willingness to interact 

-        Provide professional and friendly guest services  

-        Commits self to the below listed company values, and acknowledges dedication to providing excellent guest service for our guests and our internal team, always





-        Ability to work safely and prevent personal injury

-        Commitment to the safety of fellow co-workers and our guests, and the ability to demonstrate that commitment through daily actions




-        Provide service to Bartenders, Cocktail Servers, and Beverage Runners in a timely manner

-        Appear in uniform for all shifts and promotional activities at scheduled time 

-        Polish and wash glassware throughout shift 

-        Prepares all mixes and garnishes

-        Ensure proper rotation of all liquor, beer, wine and consumable items

-        Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift. Keep back bar clean and organized. Clean all spills and waste immediately. Sweep and mop as needed. Place all trash in proper receptacles   

-        Proper set up and maintenance of banquet function spaces

-        Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product.

Responsible to ensure all stocking is complete, requisitions are filled out and any shortage of stock is reported. Maintain opening/closing liquor, beer, wine and consumables par

-        Inform management of any complaint, comments or incident

-        Ability to create and maintain service rapport through The Company Corporate philosophy

-        Respond to guest inquiries and requests in a courteous and polite manner

-        Anticipate guest needs. Provide information to guests regarding our venues, menus and pricing

-        Adhere to all company standard operating procedures. Maintain all company service sequence standards

-        Recognize and cultivate regular Guests and repeat business

-        Maintain line of sight/atmosphere control by circulating through your work area throughout shift

-        Report any incidents of theft, vandalism, or violations

-        Respond to Guest concerns/complaints and correct errors or resolve complaints with a positive attitude

-        Recognize and acknowledge when Guests are becoming intoxicated and/or are intoxicated

-        Monitor potentially intoxicated and/or disruptive Guests and promptly bring to a Manager’s attention

-        Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures and all state and federal liquor laws. Maintain Company Safety and Sanitation Standards

-        Ensure nightly/weekly and opening/running/closing duties are completed

-        Record and report any equipment failure and/or safety hazards to a Manager immediately Depending Upon Venue

-        Pose for pictures, in uniform or designated (logo) apparel, for promotional activities

-        Participate and appear in marketing, publicity or media materials

-        Assists and/ or completes additional tasks as assigned. Gets change for Bartender as required





-        Accountability

-        Development

-        Working relationships

-        Judgment

-        Quality of work

-        Job skills knowledge

-        Productivity

-        Dependability

-        Punctuality

-        Adherence to Policy

-        Verbal communication

-        Attitude

-        Appearance

-        Teamwork

-        Guest satisfaction



-        High School Diploma or equivalent required

-        Proof of eligibility to work in the United States

-        Valid Driver’s License

-        18+ years of age

-        Possession of or the ability to possess all state required work cards

-        Maintain a professional, neat and well-groomed appearance adhering to Company standards




-        Must have 6 months to one-year direct experience

-        POS systems

-        Hospitality, Restaurant, Nightclub, Bar, and Lounge Operations

-        Beer, wine, spirits, and cigar brands

-        Opening and closing duties

-        Proper lifting techniques 

-        Guest relations

-        Sanitation and safety

-        Safe alcohol service

-        Beverage presentation 

-        High volume operations 






-        Create and maintain a sense of urgency 

-        Ability to perform basic mathematical equations

-        Must have strong problem-solving skills

-        Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

-        Ability to maintain a high level of confidentiality

-        Ability to demonstrate a positive attitude always 

-        Ability to keep an open and objective view

-        Ability to listen empathetically and be respectful always

-        Ability to maintain composure and stay focused

-        Ability to maintain personal integrity

-        Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions

-        Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines





The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

-        Must have good positive energy to make it through the day

-        Must be able to read the computer monitors

-        Must be able to print legibly for guests to read

-        Must be observant and quick to respond to various situations

-        Must be fluent in both written and spoken English language

-        Must be able to move quickly through work and set the pace in the office and/or venue

-        Must be able to sit and/or stand for extended periods of time

-        Must be dexterous and able to participate in all service aspects.

-        Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary

-        Must be able to push and lift up to 50 lbs.

-        Ability to use hands to handle, or feel objects, tools or controls

-        Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl

-        Ability to talk, hear, taste, and smell

-        Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus




The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

-        Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors

-        Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume

-        Involves constant public contact

-        Fast paced, high volume, high energy 

-        Hours may be part-time (less than 30 hours per week)  

-        Schedule could exceed 30 hours per week and may include overtime when approved by management

-        Work varied shifts to include days, nights, weekends and holidays  





-        Security Level – LOW





This job description is a summary of duties, which you as Apprentice Bartender/Barback are expected to perform in your assignment. It is by no means an all-inclusive list but is merely a broad guide to expected duties. As an employee you should understand that a job description is neither complete nor permanent; it can be modified at any time. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required. Also, at the request of management, any employee may be asked and expected to perform additional duties, responsibilities, or projects without notice.